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FAQ's

Terms & Conditions
Hertford Bouncy Castles & Giant Games For Hire

We try to deliver all equipment by 12 noon and start collecting late afternoon/early evening usually in the same order as we deliver so everyone gets the same amount of time. Please ask if you require a different time and we will arrange it for you.

Set up is free and normally takes us 10 to 15 minutes to erect and about the same to pack away.

Our inflatables are operated by an electric blower via extension leads, which have fitted safety plugs and RCD circuit breakers supplied by us. An average size of inflatable uses about 80p worth of electric per day. We also supply petrol blowers if required please phone for details. All our bouncy castles are supplied with crash mats for which there is no extra charge.

Most of our customers have the castle whatever the weather as they do not wish to disappoint the children and they always have a good time rain or shine. Alternatively, there is no fee if you wish to cancel due to bad weather the choice is yours and you are always welcome to book for another day.

We do take a deposit for private hire, just book the castle of your choice. We will deliver and set the inflatable up for you after which we will invite you to look around the inflatable to make sure you are completely satisfied and you will then receive full operating and safety instructions. After which we will accept payment (please ask if you require a receipt). You will then receive a letter to confirm your booking (and a receipt).

We have fully trained operators who can attend your inflatable for you. Please phone for further information.

Yes, our aim is to help you as much as we can and to provide you with the best service possible. All our equipment is new and is maintained and cleaned to the highest possible standards. We take pride in the presentation and quality of our products. And offer our customers a friendly and reliable service and as a result a lot of our customers book with us again and a lot of our work comes from recommendation.

ABOVE ALL WE WANT YOU TO HAVE A SAFE AND ENJOYABLE DAY…CALL US NOW FOR FRIENDLY SERVICE AND FOR DETAILS OF OUR COMPETITIVE PRICES.